Digital Products & Licensing

At QuickDigit, we sell digital products, including downloadable QuickBooks guides, templates, and educational resources. Once a digital product is purchased and delivered, it becomes immediately accessible. For this reason, refunds are handled carefully and fairly to protect both customers and intellectual property.

Eligibility for Refunds

Because our products are digital and instantly delivered, we do not offer automatic refunds.
However, refund requests may be reviewed on a case-by-case basis under the following circumstances:

  • The digital product does not function or open as described on the product page

  • A technical issue prevents access to the files on a supported device or format

  • Our support team is unable to resolve the issue within a reasonable timeframe

Before any refund is considered, customers must allow us the opportunity to review and troubleshoot the issue.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • You changed your mind after completing the purchase

  • The product works as described but does not meet personal expectations

  • Issues caused by unsupported software, devices, or file readers

  • Lack of required knowledge to use or understand the digital content

  • Failure to review the product description, compatibility notes, or documentation before purchasing

Support-First Policy

We strongly encourage customers to contact our support team before requesting a refund.
Most issues can be resolved quickly through guidance, clarification, or file access support.

📧 Support Email: support@quickdigit.shop

Refund Request Process

To request a refund, please contact us with the following information:

  • Order number

  • Product name

  • A clear description of the issue

  • Screenshots or error messages (if applicable)

We typically respond within 24–48 business hours (Monday to Friday).

Refund Decision

If a refund is approved:

  • The refund will be issued to the original payment method

  • Access to the digital product may be revoked

  • Download links may be disabled

All refund decisions are made at the sole discretion of QuickDigit to prevent abuse and protect digital content.

Contact Us

If you have any questions regarding this policy, please contact us:

📧 Email: support@quickdigit.shop
📞 Phone: +1 (225) 877-2532
📍 Address:
17080 Enterprise Avenue
Prairieville, LA 70769
United States

🌐 Website: https://quickdigit.shop